Returns & Exchanges
At Scicon Sports, we want you to be fully satisfied with your high-performance gear, which is why we offer a 30-day return window for items in original condition. Whether it is a fit issue or a change of heart, our streamlined process ensures you get back to your ride as quickly as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unused items in their original packaging, ensuring all tags, protective films, and accessories are included to qualify for a full refund.
- 3.Ship to Scicon
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a pickup.
- 4.Quality Check & Refund
Once our warehouse team inspects the returned gear, your refund or exchange will be processed within 5-7 business days to your original payment method.